Apple IT consulting & support
Apple infrastructure backed by decades of experience.
Over 38 years of IT and Apple practice — three decades of them running an Apple Premium Partner. Coolblack advises, sets up and supports: Mac, iPhone and iPad in your business — plus ongoing service and support for Apple users.
Consulting & setup
Apple in the business — done right
Consulting & planning
Which devices, which services, which migration path: we plan Apple environments that fit your business — not the other way round.
Setup & migration
Mac, iPhone and iPad ready to go: accounts, data, network, peripherals — cleanly set up and handed over.
Company setups
From a two-person office to a team rollout: standardised, maintainable setups with clear documentation.
Security
Updates, backups, encryption, access control: the essentials reliably handled before anything goes wrong.
Device management (MDM)
Central management of Apple devices: policies, apps and configuration under control — even remotely.
Data migration & backup
From Windows or an old Mac to new Apple hardware — data, mail and contacts transferred and backed up safely.
Service & support
And when something's stuck: a person who knows your setup
For us, IT consulting doesn't end with the setup. As an ongoing service we support Apple users day to day — fast, personal and without an anonymous ticket system.
User support
Questions about Mac, iPhone and iPad, about mail, calendar, iCloud or apps — answered clearly, even for non-techies.
Troubleshooting
When something isn't working: fast diagnosis and a fix — on site in Ostwestfalen or via remote support.
Maintenance & updates
Keeping an eye on regular care, updates and backups so problems don't arise in the first place.
A fixed contact
You always talk to the same person who knows your setup — no call centre, no hold queue.
Why Coolblack
Experience you can't google
From the first Macintosh networks to today's iPhone fleets: we've built, migrated and supported Apple environments for decades — for businesses of every size in Ostwestfalen and beyond.
- 38+ years of IT and Apple experience
- Three decades as an Apple Premium Partner (1994–2025)
- Personal service instead of a ticket system
- On site in Ostwestfalen-Lippe or via remote support
Your Apple environment in good hands.
Whether new hardware, a migration or ongoing support — in an initial call we discuss what your setup really needs.
Request a call